Terms and Conditions

Kotihandi (operated by Scrubbadad Oy) - Privacy Policy

Effective Date: 01.06.2025

Your privacy is important to us. This Privacy Policy describes how Scrubbadad Oy (Marketplace: Kotihandi) collects, uses, and protects your personal data.

1. Data Controller

Scrubbadad Oy (Business ID: 3097826-1) is the data controller for the Kotihandi platform.

2. Personal Data We Collect

We collect the following categories of personal data:

Identification information (name, address, phone number, email)
Payment details (processed securely via Stripe and Klarna)
Account information (login credentials, service preferences)
Communication records (customer support interactions, reviews)

3. Purposes of Processing

We process personal data to:

Facilitate service bookings and payments
Provide customer and service provider support
Improve and personalize the platform experience
Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

Performance of a contract (service booking)
Legal obligations (e.g., tax law)
Legitimate interests (platform improvement, fraud prevention)
Consent (for marketing communications)

5. Data Sharing

We share personal data with:

Service Providers (only necessary information to perform the service)
Payment processors (Stripe, Klarna)
IT service providers supporting our platform
Authorities when legally required

6. Data Storage and Retention

Personal data is stored securely within the EU/EEA.

Data is retained as long as necessary for the purposes described or as required by law.

7. Data Subject Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to data processing
Withdraw consent at any time (for marketing)
Data portability

Requests can be sent to info@kotihandi.com.

8. Cookies and Tracking Technologies

Kotihandi uses cookies and similar technologies to enhance user experience and analyze traffic. For more details, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on our website with an updated effective date.

11. Contact Information

Scrubbadad Oy (Marketplace: Kotihandi)
Business ID: 3097826-1
Address: Myllypadontie 17, 00920 Helsinki
Email: info@kotihandi.com
Website: www.kotihandi.fi