FAQ

Garden Services

Handyman

Can I install a washing machine myself?
If your bathroom already has a drain and water connection, you may install a washing machine yourself. However, some housing companies require that even washing machines be installed by a professional. Always check with your landlord or housing company first.
If you have no prior experience, it’s safest to have a pro do it to ensure correct connections. If the drain hose disconnects or breaks, it could cause leaks and water damage. Dishwashers must always be installed by a plumber.
Can I get help with furniture assembly from Kotihandi?
A handyman can help you assemble any furniture, such as kitchen cabinets, shelves, tables, bookshelves, or beds. We help with items bought from Tori, second-hand shops, or furniture stores like Ikea. We can also arrange delivery and removal of old furniture.
Are handyman services eligible for household tax deduction?
You can get a tax deduction for Kotihandi’s cleaning and renovation services. Renovations include things like kitchen or room remodeling. The deduction applies to the labor portion. In 2025, the deduction is 35% of the labor cost, up to €1,600 per person per year. The deductible is €150. Read more on the Finnish Tax Administration website.

Electrician

Can I install a power outlet myself?
Only certified electricians are allowed to carry out electrical installations. A regular consumer is not permitted to install fixed electrical systems like outlets, electric sauna heaters, or light switches. The electrician is responsible for the installation, and incorrect work can pose a fire hazard.
When is an electrician needed?
All new installations, such as running cables or repairing existing wiring, require a professional. If you notice an electrical fault or want to install fixed devices like EV chargers or lighting fixtures, a trusted electrician must be called. Replacing a bulb or hanging a decorative lamp can be done by anyone.
Where does Kotihandi offer electrician services?
Currently, Kotihandi’s electricians operate in Helsinki, surrounding areas like Espoo and Vantaa, and throughout Uusimaa. You can contact us by filling out your location and desired service details in the app or on our website. You’ll quickly receive the service price.

Plumber

How much does a plumber cost?
Small plumbing jobs are usually billed hourly, while larger projects may have a fixed rate. The price depends on time, materials, and travel costs. Remember: you may be eligible for a household tax deduction for home plumbing and renovation services. When you enter your details in Kotihandi’s app or website, you’ll see the price immediately.
When do you need a plumber?
Call a Kotihandi plumber when building a house, dealing with a pipe break or water leak, fixing a leaky faucet, or doing a full renovation. You’ll also need a plumber to move water points, install a dishwasher, or if pipes freeze during winter.
What to do when the drain is clogged? Try baking soda and vinegar
You can first try to unclog the drain yourself using household methods. Baking soda and vinegar are great eco-friendly solutions. Rinse the drain with hot water for a few minutes. Then pour 1 dl of baking soda and 2 dl of vinegar (e.g., white vinegar) into the drain. Let it sit for 10 minutes, then rinse with warm water.
If that doesn’t work, it’s time to call a pro. You can easily book a plumber via the Kotihandi app.

Item transport service (XL van and driver)

What is the cost of goods transport?
The cost of transporting goods depends on the distance, the size or quantity of the items, and the time required. For example, deliveries within Helsinki are usually quick, while a delivery between Vantaa and Helsinki may take longer.
You can easily select the service in the Kotihandi app, enter the transport details, and get an instant price.
Do I need to be present at the pickup or drop-off address?
No, it's enough to provide contact details of the sender or recipient. If you're ordering transport from a store, such as a furniture shop, we need the store name and phone number, along with your order details (e.g., order number, receipt, or confirmation). Make sure payment for the item is arranged beforehand. If the recipient is someone else, we’ll also need their name, phone number, and delivery address.
Is indoor delivery included?
Yes, carrying the item inside is always included. Just remember to mention the floor number and whether there is an elevator, as this may affect the number of carriers needed. The transport service includes a van and a driver who can carry the item inside. If you need a second person to help carry, please choose our furniture transport service.

Window cleaning

How should I prepare for window cleaning?
To ensure the window cleaning is completed on schedule and all windows are cleaned thoroughly, make sure the cleaner has enough space. It's faster to start the work if you move furniture away from the windows beforehand so the cleaner doesn't need to move heavy items. Also, remove any curtains hanging in front of the windows.
Is window cleaning eligible for household tax deduction?
Window cleaning is eligible for a household tax deduction on the labor portion. In 2025, the deduction rate is 35% and the maximum deductible amount per person is €1600, with a deductible of €150. You can apply for the deduction from the Finnish Tax Administration after the work is completed.
It’s raining on the day of the window cleaning – what should I do?
Windows can be cleaned in light drizzle or during brief showers. It is the customer’s responsibility to check the local weather forecast and reschedule if heavy rain is expected. We aim to complete the cleaning even in light rain, but Kotihandi cannot guarantee a perfect result under such conditions. If prolonged rain is forecasted, we recommend postponing the cleaning. You can reschedule for free up to 48 hours in advance by contacting our customer service. A new appointment must be booked at least two hours before the new cleaning time.

Furniture transport service (XL van, driver and helper)

How do you transport a washing machine?
Transporting dishwashers and washing machines requires special care, as these heavy appliances contain many fragile parts. The machine should be secured in the vehicle using ropes and protected with bubble wrap. Always transport the washing machine upright to prevent pressure on the drum or pipes. A hand truck (dolly) is recommended for easier lifting, and two movers are usually required.
Can I order removal of old furniture from you?
Yes, Kotihandi also offers removal of old furniture and appliances. We transport them to a recycling station or for disposal.
Remember to pay any recycling fees in advance if needed.
Can you assemble or install furniture?
Yes, Kotihandi offers furniture assembly and installation services.
You can also book a handyman through us who will assemble and install furniture like cabinets or wall-mount a TV. For washing machine installation, a handyman can help, but for dishwashers, we recommend calling a plumber.

Home cleaning

Can you get a household tax deduction for home cleaning?
You can get a household tax deduction for the labor portion of home cleaning services. In 2025, the deduction is 35% of the labor cost, with a maximum deduction of €1600 per person. There is a deductible of €150. You can apply for the deduction directly from the Finnish Tax Administration after the service is completed.
What is not included in home cleaning?
While home cleaning is thorough, the service does not include: removing old or stubborn stains, washing walls or ceilings, cleaning ventilation ducts, defrosting freezers, washing jacuzzis, vacuuming furniture (like beds and sofas), post-renovation dusting, moving or cleaning under heavy furniture, beating rugs outdoors, or cleaning high surfaces out of reach. Also excluded are emptying dishwashers or washing machines, cooking, errands, or tasks unrelated to cleaning. Additional services, such as window cleaning, are listed during booking and may be reserved separately.
How should I prepare for a home cleaning?
You don’t need to move furniture or appliances—home cleaning covers general cleaning. Vacuuming floors and carpets is easier when toys or clothes are picked up. Clear surfaces like tables of any unrelated items. If you have pets, notify us when booking and consider being present to ensure a peaceful environment for the cleaner. After booking, you can message the cleaner directly via the Kotihandi app to coordinate further details.
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